Email from the Quality Assurance Lead:
'I am truly grateful for your contributions to this committee.'
Me, thinking:
Hang on. There's a catch.
(Scanning for the metaphorical "but")
Ah... a gentle reminder, deadline approaching.
Straightforward. Dig out old report. Change date. Resubmit.
Same issues, still unresolved.
Paperwork recycled.
Progress? Remains to be seen.